No. 31 Zong Fu Street, Jinjiang, 610016 Chengdu, China
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Image 1 of Crowne Plaza Chengdu City Center, an IHG Hotel
Image 2 of Crowne Plaza Chengdu City Center, an IHG Hotel

Crowne Plaza Chengdu City Center, an IHG Hotel Overview

First Impressions

Walking into Crowne Plaza Chengdu City Center, an IHG Hotel honestly feels like stepping into the heart of modern China — and I mean that in the best way possible. This five-star property sits right on Zong Fu Street in the Jinjiang district, which puts you smack in the middle of everything that makes Chengdu tick. The lobby has this sleek, contemporary feel that manages to be impressive without being intimidating, you know? There’s something about the way they’ve balanced luxury with accessibility that immediately tells you this place gets international travelers.

Location That Actually Matters

Here’s the thing about location — everyone says theirs is great, but this one actually delivers. I’m talking about a 9.6 location score, which honestly makes sense when you’re out exploring. You can walk to Tianfu Square in about ten minutes, and the shopping along Chunxi Road is practically next door. What I really appreciated was how easy it made getting around the city — the metro connections are solid, and you’re not stuck in some business district that dies after 6 PM. Couples seem to get this especially (they rate the location 9.7), probably because there’s actually stuff to do together within walking distance.

The Room Experience

The room itself strikes that sweet spot between business hotel functionality and genuine comfort. Everything feels well-thought-out rather than just expensive for the sake of it — quality linens, a workspace that actually works if you need to get things done, and windows that give you a real sense of the city below. The bathrooms are particularly well done, with that rainfall shower situation that somehow doesn’t feel gimmicky. What surprised me was the attention to sound insulation; Chengdu can get pretty lively, but you’d hardly know it from inside.

Dining and Daily Rhythms

The breakfast buffet deserves a mention because, well, it’s actually worth getting up for. They’ve got this mix of international options alongside local Sichuan specialties that lets you ease into the day however you’re feeling. I mean, some mornings you want congee and pickled vegetables, other days you need familiar Western fare — they get that. The restaurant spaces feel comfortable rather than stuffy, which matters when you’re trying to fuel up for a day of exploring or recover from one.

Why Guests Love It

What really sets this place apart is how it handles the practical stuff without making a big deal about it. Free parking might not sound glamorous, but try finding that in central Chengdu — it’s a genuine relief if you’re driving. The service feels professional without being overly formal, and there’s a sense that the staff actually knows the city well enough to give you useful advice. With an 8.8 rating, it’s clearly hitting the mark for most people, and I can see why. It’s the kind of place that makes Chengdu feel manageable and exciting at the same time, which is exactly what you want from a luxury hotel in a city this dynamic.

The concierge service in Chengdu arranges backstage Sichuan opera visits, panda habitat volunteering, and chef-guided hot pot tastings.

Image 3 of Crowne Plaza Chengdu City Center, an IHG Hotel
Image 4 of Crowne Plaza Chengdu City Center, an IHG Hotel

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Soundproofing
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Cleaning products
  • Electric kettle

Parking:

  • Valet parking
  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Garden

Wellness:

  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Billiards

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • Heated pool
Image 5 of Crowne Plaza Chengdu City Center, an IHG Hotel
Image 6 of Crowne Plaza Chengdu City Center, an IHG Hotel

House Rules at Crowne Plaza Chengdu City Center, an IHG Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

8.9

Location:

9.6

Free WiFi:

8.6

Facilities:

8.6

Cleanliness:

8.8

Value for money:

8.9