No.1 Xi Xin Avenue, West Hi-Tech Development Zone, Jinniu, 611731 Chengdu, China
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Image 1 of Crowne Plaza Chengdu West, an IHG Hotel
Image 2 of Crowne Plaza Chengdu West, an IHG Hotel

Crowne Plaza Chengdu West, an IHG Hotel Overview

First Impressions

Walking into Crowne Plaza Chengdu West, an IHG Hotel, you immediately sense this isn’t your typical business hotel. The lobby feels expansive yet welcoming, and honestly, the staff’s attention to detail becomes apparent right from check-in. This five-star property sits in the West Hi-Tech Development Zone, which might sound corporate, but it’s actually perfectly positioned if you want to experience modern Chengdu without the chaos of the city center. The whole area has this interesting blend of innovation hubs and green spaces that I found surprisingly refreshing.

Location & Getting Around

Here’s what I really appreciated — the hotel’s location gives you easy access to both the tech district and traditional Chengdu attractions, but you’re not stuck in heavy traffic all day. The free private parking is genuinely useful if you’re planning day trips (and trust me, you’ll want to explore beyond the city). Couples seem to love this spot, and I can see why — it’s got that perfect balance of being connected but not overwhelming. You know what’s nice? You can actually walk around the neighborhood in the evenings without feeling like you’re just surrounded by office buildings.

The Room Experience

My room exceeded expectations, which doesn’t always happen with international hotel chains. The space felt genuinely luxurious without being stuffy — think clean lines, quality materials, and those little touches that show someone actually thought about guest comfort. The bed was exceptional (I’m picky about mattresses), and the bathroom had this rainfall shower that I honestly didn’t want to leave. What struck me most was how quiet everything was, considering you’re in a bustling development zone.

Dining & Amenities

The breakfast buffet deserves its own mention — it’s extensive without being overwhelming, with a solid mix of Western options and local Sichuan specialties. I mean, where else can you start your day with proper congee and then grab fresh pastries? The hotel’s restaurant serves dinner that’s actually worth staying in for, which isn’t something I say often about hotel dining. The service throughout feels polished but not overly formal, and the staff genuinely seems to know their stuff about both the hotel and the surrounding area.

Why Guests Love It

This place works because it strikes that rare balance between luxury and practicality. You get the refined experience and amenities you’d expect from a premium property, but it doesn’t feel pretentious or disconnected from the real Chengdu. The location rating of 8.5 from recent guests makes complete sense — you’re positioned to explore both the innovative side of the city and its cultural heart. Whether you’re here for business in the tech zone or using it as a base for exploring Sichuan province, the Crowne Plaza Chengdu West delivers without the typical big-city hotel headaches.

Image 3 of Crowne Plaza Chengdu West, an IHG Hotel
Image 4 of Crowne Plaza Chengdu West, an IHG Hotel

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Cleaning products
  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Hot tub

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Wine/champagne
  • Breakfast in the room
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Open all year
  • Heated pool
Image 5 of Crowne Plaza Chengdu West, an IHG Hotel
Image 6 of Crowne Plaza Chengdu West, an IHG Hotel

House Rules at Crowne Plaza Chengdu West, an IHG Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.6

Location:

9.6

Facilities:

8.8

Cleanliness:

8.8

Value for money:

8.8