

CYNN XANADU Hotel Chengdu Overview
First Impressions
Walking into CYNN XANADU Hotel Chengdu, you immediately sense this isn’t your typical business hotel. The lobby has this modern, almost futuristic feel that somehow works perfectly in Chengdu — a city that’s constantly reinventing itself. What struck me most was how the staff genuinely seemed to care about getting things right, which honestly makes all the difference when you’re dealing with jet lag and unfamiliar surroundings.
Location & Getting Around
The hotel sits in Xindu District, and I’ll be honest — this isn’t the touristy center of town, but that’s actually part of its charm. You’re getting a real slice of modern Chinese life here, away from the crowds but still connected to everything that matters. The parking situation is fantastic (and free, which is rare), so if you’re planning to explore Sichuan province by car, this works perfectly. Recent guests have been rating the location at 9.5, and after staying there, I get why — it’s that sweet spot between accessibility and authenticity.
The Room Experience
My room was spacious in a way that surprised me — Chinese hotels sometimes feel cramped, but this four-star property clearly prioritizes comfort. The bed was firm (which I prefer), and the bathroom had one of those rainfall showers that actually delivers decent water pressure. What I really appreciated were the little touches — good lighting for reading, plenty of outlets positioned where you actually need them, and blackout curtains that work. The air conditioning runs quietly too, which matters more than you’d think during Chengdu’s humid summers.
Breakfast & Dining
The breakfast buffet here is honestly impressive — they’ve got this mix of Asian and American options that doesn’t feel forced or fake. The congee station was my daily stop (they do it properly with all the traditional toppings), but there’s also decent coffee and pastries if you need something familiar. I mean, you’re in Sichuan province, so you should definitely try the local dishes, but it’s nice knowing there are backup options. The restaurant staff keeps everything fresh and well-stocked, even during busy morning rushes.
Why Guests Love It
With a 9.7 rating, this place is clearly doing something right, and after my stay, I think it comes down to consistency and genuine hospitality. Couples especially seem to love it here — there’s something about the atmosphere that feels intimate without being stuffy. The hotel manages to feel both professional and welcoming, which isn’t always easy to pull off. You know what really sealed it for me? The front desk remembered my name after the first day, and when I mentioned wanting to try authentic hotpot, they didn’t just point me toward the obvious tourist spots — they gave me directions to a local place that ended up being incredible.


Facilities
View:
- City view
- View
Bedroom:
- Linen
- Alarm clock
General:
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Dining table
- Coffee machine
- Cleaning products
- Electric kettle
Parking:
- Parking garage
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Outdoors:
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Sun terrace
Wellness:
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Massage
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Aerobics
- Live music/performance
- Happy hour
- Themed dinner nights
- Pub crawls
- Cycling
- Hot tub
Living Area:
- Sofa
- Desk
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Minibar
- Restaurant
Accessibility:
- Upper floors accessible by elevator
- Entire unit located on ground floor
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Chinese
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Outdoor swimming pool Free!:
- Opening times
- Seasonal
- All ages welcome
- Infinity pool
- Pool with view
- Pool/beach towels
- Pool bar
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
Entertainment and family services:
- Board games/puzzles
- Babysitting/child services


House Rules at CYNN XANADU Hotel Chengdu
Pets:
- Pets are not allowed.
Check-in:
- From 14:00 to 18:00
Check-out:
- From 12:00 to 12:30
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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